Privacy Policy

This Privacy Policy explains how Arabian Light Photography collects, uses, discloses, and protects personal information when you use our site and associated services. We are committed to protecting your privacy and handling your personal information in a transparent and secure manner, in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and relevant Qatari regulations.

Information We Collect

We collect information necessary to provide our photography services and operate our online platform. The types of personal information we may collect include:

Contact details such as your name, postal address, and potentially telephone number or email address if you provide them through contact forms or service requests.
Information related to the services you request or purchase from us, including details necessary for scheduling, billing, and fulfilling service requests (e.g., type of event, location details provided by you, payment information).
Content you provide to us, such as photographs or images, when you engage us for photography services or editing.
Information collected automatically when you visit our site, which may include browsing data, IP addresses, device information, and how you interact with our online platform.
Information you provide when you communicate with us through our site or other means.

How We Collect Information

We collect information when you:

Engage our photography services or inquire about them.
Visit and interact with our online platform.
Provide information voluntarily through forms on our site or during communication.
Provide us with content such as images or project details.

How We Use Your Information

We use your personal information for the following purposes:

To provide the photography services you request, including scheduling, conducting photoshoots, editing, printing, and delivery.
To process payments and manage your account.
To communicate with you about your service requests, bookings, and inquiries.
To improve our services and our online platform.
To send you information about our services, promotions, or news, where you have provided consent or where permitted by law.
To comply with legal obligations and protect our legitimate business interests.

Legal Basis for Processing

We process personal information based on the following legal grounds:

The processing is necessary for the performance of a contract for services with you or to take steps at your request before entering into a contract.
You have given explicit consent for specific processing activities, such as sending marketing communications.
The processing is necessary for compliance with a legal obligation to which we are subject.
The processing is necessary for the purposes of our legitimate interests, provided these interests are not overridden by your fundamental rights and freedoms. Legitimate interests include operating and improving our business, preventing fraud, and ensuring the security of our services.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the duration of our service relationship, for billing and record-keeping purposes, and to comply with legal obligations. When your personal information is no longer needed, we securely delete or anonymize it.

Sharing Your Information

We may share your personal information with trusted third parties who perform services on our behalf, such as payment processors, service providers assisting with photo printing or delivery, or IT support providers. These third parties are obligated to protect your information and use it only for the purposes for which it was shared. We may also disclose your information if required by law, in response to a legal process, or to protect our rights, property, or safety, or the rights, property, or safety of others. We do not sell your personal information.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. While we strive to protect your data, no security system is impenetrable, and we cannot guarantee the absolute security of your information transmitted through our online platform.

International Data Transfers

Your personal information may be stored and processed in countries outside of your own jurisdiction, potentially including countries outside the European Economic Area (EEA) or Qatar. When we transfer your information internationally, we take steps to ensure that appropriate safeguards are in place to protect your personal information in accordance with applicable data protection laws, such as relying on adequacy decisions, standard contractual clauses, or other lawful transfer mechanisms.

Your Rights

Depending on your location and applicable data protection laws, you may have certain rights regarding your personal information. These rights may include:

The right to access the personal information we hold about you.
The right to request correction of inaccurate or incomplete personal information.
The right to request the erasure of your personal information under certain conditions.
The right to request restriction of processing your personal information.
The right to object to the processing of your personal information.
The right to data portability, allowing you to receive your personal information in a structured, commonly used, and machine-readable format and transmit it to another controller.
The right to withdraw consent at any time, where processing is based on consent.
The right to lodge a complaint with a supervisory authority if you believe our processing of your personal information infringes applicable law.

To exercise these rights, please contact us using the contact information provided below. We may need to verify your identity before processing your request.

Cookies and Similar Technologies

Our online platform may use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and for marketing purposes. You can manage your cookie preferences through your browser settings.

Links to Other Websites

Our online platform may contain links to third-party websites. This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page. We encourage you to review this policy periodically.

Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, you may contact us at:

Arabian Light Photography

Building 14

Al Kharaej Street, Suite 805

Lusail, Qatar, 23456